ICT Support Helper
Roles and Responsibilities:
The ICT Support Helper will assist the ICT Manager with the following tasks:
- Providing support to users and serving as the first point of contact for problem resolution.
- Troubleshooting hardware, software, and network issues.
- Installing and configuring hardware and software components.
- Repairing or replacing damaged computer hardware.
- Establishing good relationships with all stakeholders.
- Managing technical documentation.
Qualifications:
- Minimum bachelor’s degree in computer engineering, computer science, or information systems.
- At least 1 year of experience in IT/ICT.
- Good communication skills and ability to work in a team.
- Basic English skills (written and verbal) are a plus.
- Willing to work at the Cirebon Office Site.
- This is a project-based role under a Third Party Contract.