Reku (sebelumnya dikenal sebagai Rekeningku) adalah salah satu bursa aset kripto terkemuka di Indonesia, yang memberikan platform yang andal dan aman bagi pengguna untuk berinvestasi, membeli, dan menjual aset kripto. Dengan visi menjadi panduan utama bagi seluruh masyarakat Indonesia dalam dunia kripto, Reku telah terdaftar di BAPPEBTI sejak awal, memastikan akses yang mudah dan aman ke aset kripto sesuai dengan regulasi yang berlaku. Didirikan pada tahun 2018 oleh para pendiri yang berpengalaman dalam komunitas kripto, Reku telah fokus pada pengembangan produk terbaik untuk memenuhi kebutuhan pengguna dengan layanan 24/7 melalui live chat oleh customer support, serta proses transaksi yang cepat dan biaya yang terjangkau untuk berinvestasi di dunia kripto.
Sebagai pelopor di industri kripto, Reku menyediakan pilihan koin dan token berkualitas, serta menawarkan proses transaksi yang cepat dan terjangkau, sehingga memudahkan pengguna dalam berinvestasi di aset kripto. Dengan komitmen yang kuat terhadap pelayanan pelanggan dan inovasi produk, Reku terus berupaya menjadi mitra terpercaya bagi para pengguna dalam menjelajahi dunia kripto dan berinvestasi secara aman dan menguntungkan.
Backend Developer (Engineering)
We are looking for an experienced Backend Developer to join our Engineering team. Working behind the scenes, the ideal candidate has a unique blend of technical expertise and an insatiable curiosity with an analytical mindset. You should be comfortable working alongside the team as well as independently in the design and development of mission-critical websites, applications, and layers of the infrastructure.
What will you do:
- Designing, developing, testing, deploying, maintaining, monitoring and improving application.
- Collaborate with the engineering team to explore and create new design/architectures geared toward scale and performance.
- Continuously refactor applications and architectures to maintain high-quality levels.
- Writing Golang code and unit testing – integration testing.
- Continuously discover, evaluate, and implement new best practices to maximize development quality efficiency.
What we are looking for:
- Proven 2+ years of work experience as a Backend Developer or Software Engineer or relevant role.
- Proficient in using Java or Golang.
- Experience working with Redis.
- Experience with CI/CD, TDD, Refactor/Rewrite system.
- Experience with Event-Driven Architecture using Kafka.
- Experience with Git Flow and microservices architecture.
- Experience in working with relational databases and NoSQL databases.
- Experienced in building workflows and complex systems without technical specification support.
- Experience with Kubernetes is a plus.
- Preferably ever build real-time systems, especially complex financial systems.
- Critical thinker and problem-solving skills.
- Great interpersonal and communication skills.
- Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas.
Customer Success Associate (Customer Operations)
We are looking for a skilled Customer Success Associate to join our team. As a Customer Success Associate, you will play a pivotal role in ensuring our customers have a positive experience with our products and services. Your dedication to providing timely, helpful, and courteous assistance will contribute to our reputation for excellent customer support.
What will you do:
- Respond to user inquiries and complaints through live chat and email promptly and professionally.
- Ensure user satisfaction by actively seeking feedback and providing effective solutions to their concerns.
- Keep users informed about website maintenance and any issues that may affect their experience.
- Monitor and address more complex complaints, collaborating with the Customer Support Team to reach out to users and provide them with the necessary assistance.
- Share valuable insights, feature requests, and effective workarounds with your team members to enhance our service.
- Proactively follow up with customers to ensure that their technical issues are fully resolved to their satisfaction.
- Collect and compile customer feedback and communicate it to our Product, Sales, and Marketing teams.
- Be flexible to work in shifting schedules, weekends, and public holidays as needed to ensure continuous customer support.
- Stay well-informed about our standard operating procedures (SOP) and stay up-to-date with product updates.
What we are looking for:
- At least 1 year of working experience in customer service or related field is preferred, but fresh graduates are welcome to apply.
- Proficiency in Microsoft Office and Microsoft Excel.
- Familiarity with customer service software and tools is a definite advantage.
- Strong analytical skills and the ability to think critically when addressing customer issues.
- Strong written and verbal communication skills in both English and Bahasa.
- Exceptional customer service skills with a focus on empathy and problem-solving.
- Ability to multitask and prioritize effectively in a fast-paced and dynamic environment.
- Flexible to adapt to a fast-paced and evolving industry.
Settlement (Customer Operations)
We are seeking a Settlement professional to join our dynamic team. In this role, you will be responsible for overseeing and managing all cash transactions (payment operations) for Reku users. Additionally, you will play a crucial role in updating Reku user data and assisting the compliance team in gathering information on suspected users.
What will you do:
- Oversee and manage all cash transactions for Reku users.
- Address and resolve payment issues promptly.
- Investigate and analyze the root causes of payment operations issues.
- Collaborate with internal teams and/or business partners to resolve issues and implement improvement initiatives.
What we are looking for:
- Minimum 1 year of experience in the same field (Payment Operations).
- Knowledge in cryptocurrency is highly preferred.
- Detail-oriented and meticulous.
- High degree of integrity and commitment to confidentiality.
- Strong communication skills and ability to work with various stakeholders.
- Adaptable to a fast-paced environment.
- Flexibility and willingness to work in rotating shifts (24/7) in a hybrid scheduled environment.
- Analytical thinking skills to identify and find solutions to problems.
Legal and Compliance Associate (Compliance)
We are seeking a talented Legal and Compliance Associate to join our team. In this role, you will collaborate closely with our Compliance team to develop, maintain, and enhance compliance policies and procedures. With a focus on the dynamic crypto industry, you will conduct research on regulatory developments and ensure the company’s activities align with the relevant legal and compliance requirements.
What will you do:
- Collaborate with the Compliance team to develop, maintain, and enhance compliance policies and procedures.
- Conduct research and analysis on regulatory developments in the crypto industry and translate them into actionable insights.
- Assist in preparing, reviewing, and maintaining legal documents, contracts, and agreements.
- Participate in compliance monitoring, reporting, and internal investigations as needed.
- Support the Compliance team in developing and delivering compliance training to employees.
- Ensure that the company’s activities adhere to relevant legal and regulatory requirements.
What we are looking for:
- Bachelor’s degree in Law.
- 2 years of proven experience in legal and compliance roles within the crypto, blockchain, or fintech industry.
- Strong understanding of cryptocurrency regulations and compliance requirements.
- Detail-oriented with strong organizational and documentation abilities.
- Proficiency in legal research and knowledge of regulatory frameworks.
- Ability to adapt to a fast-paced and evolving industry.
Graphic Designer (Creative)
We are looking for a talented Graphic Designer who will be joining our Creative team. As a Graphic Designer, you will be responsible for creating visual elements that help establish and maintain a brand’s image for all digital assets and social media graphics. You will also be responsible to design collateral materials that effectively convey information and attract attention.
What will you do:
- Collaborating with the team to determine project objectives and requirements.
- Develop and design visual concepts that effectively communicate information and ideas.
- Create various types of design work.
- Use design software and tools to create and edit designs.
- Ensure that designs are on-brand and consistent with established design standards.
- Stay up-to-date with industry trends and advancements in design software and techniques.
What we are looking for:
- Proven experience in graphic design or a related field.
- Proficiency in design software and tools such as Adobe Creative Suite, Sketch, or Figma.
- Excellent communication skills and ability to collaborate effectively with the team.
- Strong attention to detail and ability to follow established design standards.
- Ability to manage multiple projects and prioritize tasks effectively.
- Strong portfolio of previous design work that demonstrates creativity and technical ability.
- Familiar with web3, blockchain, and crypto industry.
- Fast and constant learner.
- Independent workers can deliver high-quality work with minimal supervision.
Content & Research Lead (Research)
We are seeking a Content & Research Lead to join our dynamic team. As a Content & Research Lead, you will be responsible to spearhead our educational content and research initiatives, driving our commitment to excellence and knowledge dissemination in the crypto space. You will also lead and manage our research team while working closely with cross-functional teams, including marketing, product, and technology.
What will you do:
- Develop and execute a comprehensive strategy for all educational content, including research programs, courses, and publications. Define clear objectives, timelines, and success metrics for each initiative.
- Lead the conceptualization and creation of research programs, courses, and educational materials related to cryptocurrency and blockchain. Collaborate with subject matter experts and instructional designers to ensure content relevance and effectiveness.
- Develop go-to-market strategies for educational programs, including marketing plans, target audience analysis, and distribution channels. Ensure that programs reach the intended audience and meet their educational needs.
- Take ownership of end-to-end processes for educational programs, from content ideation to delivery. Coordinate with cross-functional teams to ensure seamless execution and delivery of high-quality content.
- Continuously monitor and analyze the performance of educational programs and content. Utilize data and feedback to make data-driven decisions, refine strategies, and optimize content delivery for maximum impact.
- Review and assess content created by the Research team to ensure accuracy, relevance, and high quality. Provide constructive feedback and guidance to maintain consistent standards.
- Manage a team of crypto researchers. Foster a collaborative and innovative work environment, and empower team members to excel in their roles.
- Stay current with industry trends, emerging technologies, and regulatory developments in the cryptocurrency and blockchain space. Use market insights to inform content strategy and program development.
What we are looking for:
- A bachelor’s degree in a related field such as Finance, Economics, Computer Science, or equivalent work experience. A master’s degree or relevant certifications is a plus.
- In-depth knowledge of the cryptocurrency and blockchain industry, including a strong understanding of blockchain technology, various cryptocurrencies, and the broader financial ecosystem.
- Proven experience in developing content strategies and educational programs, preferably within the cryptocurrency or fintech sector.
- Strong project management skills with the ability to plan, execute, and oversee complex educational initiatives from start to finish.
- Proficiency in data analysis and the ability to translate data insights into actionable improvements for educational programs.
- A commitment to maintaining high-quality standards in all educational content and materials.
- Excellent written and verbal communication skills, including the ability to explain complex crypto concepts in a clear and understandable manner.
- Collaborative and able to work effectively with cross-functional teams.
- A proactive and adaptable mindset to thrive in a fast-paced and evolving crypto industry.
- Attention to detail, fast and constant learner.
Content Specialist (Marketing)
We are looking for an enthusiastic Content Specialist to guide and develop the content creation process for our product and brand. As a Content Specialist, you will collaborate with the product and marketing team to research and define desired target audiences, manage content creation and publishing, and monitor consumer and content metrics across all social channels.
What will you do:
- Meeting with the product, marketing, and design teams to ideate and define content goals.
- Researching content and consumer trends to ensure that content is relevant and appealing.
- Developing content strategies to effectively reach the desired target audience and marketing goals.
- Creating content for educational and engagement on various social media, includes but not limited to Instagram, Facebook, Twitter, TikTok, Youtube.
- Proofreading and editing content before publishing.
- Managing content calendars and ensuring that the content remains consistent across all platforms.
- Coordinating with the product, marketing, and design teams to ensure the timely delivery of assignments.
- Tracking consumer and content analytics and generating the report.
- Keeping up to date with content trends, consumer preferences, and advancements in technology.
What we are looking for:
- A proven experience of 3 years in content creation, social media marketing, communications, or similar
- Experience or knowledge in crypto.
- Excellent computer skills with MS Office and Google Suite.
- Good knowledge of various content platforms such as social media, blogs, and print media.
- Familiarity with content management, social listening, and social reporting tools.
- The ability to keep abreast of content and consumer trends and advancements in technology.
- Excellent written and verbal communication skills
- Growth mindset and out-of-the-box idea
Campaign Executive (Marketing)
We are looking for a highly passionate Campaign Executive to join our team. As a Campaign Executive, you will support in campaign concept development and be responsible in execution to achieve the objectives in a timely manner. You will collaborate with cross-functional teams and join a dynamic and face-paced environment.
What will you do:
- Work as a team player within the Marketing team, collaborate internally and externally with other parties, to execute day-to-day projects.
- Tactically manage and execute campaign plan including but not limited to coordinating events, online and conventional media placement.
- Daily tasks include but not limited to project status updates, follow up collaborative tasks to the assigned PICs, ensure consistency brand voice and the right messaging across all channels.
- Ensure and monitor marketing initiatives are performed in an effective and timely manner.
- Stay up to date with current trends and able to identify new opportunities.
- Manage the content development with related teams to ensure it is aligned with business goals and brand guidelines.
What we are looking for:
- Bachelor’s degree in Business, Marketing or related field required.
- Proven work experience for more than 2 years within a marketing team.
- Experience in various marketing channels and managing both online and offline events.
- Know and/or understand cryptocurrency and other investment instruments is a bonus.
- Excellent English and Bahasa Indonesia written and verbal communication skills.
- Outstanding organizational and time management skills.
- Self-motivated and highly organized.
- Attention to details, fast and constant learner.
- A creative problem solver.
SEO & ASO Specialist (Marketing)
We are seeking an experienced SEO & ASO Specialist to join our growing team. The SEO & ASO Specialist will be responsible for managing and implementing ASO and SEO strategies to get more organic traffic and conversion, help to build more awareness and credibility about the brand.
What will you do:
- Optimize traffic and organic conversion growth.
- Conduct keyword research and analysis to identify opportunities for improving website and app store visibility.
- Develop and implement on-page and off-page optimization strategies to improve website and app store rankings.
- Monitor and report on website and app store performance, including traffic, rankings, and conversion rates.
- Identify and troubleshoot technical issues related to SEO and ASO, such as crawl errors and mobile usability issues.
- Collaborate with relevant teams (including but not limited to graphic designers, copywriters, and developers) to ensure that website and app content is optimized for search engines and app stores.
- Stay up-to-date with industry trends and best practices in SEO and ASO.
- Provide recommendations for improving website and app store user experience, based on data analysis.
- Collaborate with marketing and other teams such as design team to integrate SEO and ASO strategies into overall marketing efforts.
- Collaborate with other websites to add our blogs and increase traffic.
- Work with our content creators on blogs focusing on key keywords.
What we are looking for:
- Minimum 3 years of SEO experience; ASO experience is a big plus
- Experience with SEO and/or ASO tools such as Google Analytics, Google Search Console, Google Play Console, App Store Connect, SensorTower, SEMrush, Ahrefs, AppTweak and such tools.
- Strong analytical skills and experience with data analysis and reporting.
- Excellent written and verbal communication skills.
- Strong project management and collaboration skills.
- Knowledge of HTML, CSS, and JavaScript, and crypto is a plus.
- Self-motivated, independent, and a strong team player.
- Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas.
Site Reliability Engineer (Engineering)
We are looking for an experienced Site Reliability Engineer to join our Engineering team. You will work closely with the team and develop software systems and automated solutions for the operational aspects of an organization. You will also be responsible for monitoring computer systems and building alerts for various operational issues that computer systems can experience.
What will you do:
- Designing and implementing an automation framework for all aspects of the application lifecycle, including build, test, and deployment
- Performing operations tasks such as monitoring application performance over time or troubleshooting issues with production applications
- Monitoring network performance to ensure that the platform can handle increased traffic from new applications or services
- Support and maintain configuration management for various applications and systems.
- Serve as part of the architecture and development lifecycle implementing systems.
- Support the recovery and resiliency strategy and architecture for various applications and systems.
- Proactively support capacity planning and disaster recovery and resiliency aspects.
- Govern support processes, resiliency and automation principles for the larger organization.
- Create and develop direction and guidance.
- Building large scale messaging infrastructure, data replication, auto-scaling and stream processing.
What we are looking for:
- Proven 3+ years’ work experience as a Site Reliability Engineer or similar role.
- Bachelor’s degree in System Information or Computer Science or related field and equivalent practical experience is required.
- Comfortable with large scale production systems and technologies, for example load balancing, monitoring, distributed systems, and configuration management.
- Strong coding skills in at least one programming language, and a desire to pick up more.
- Familiarity with and enthusiasm for software engineering best practices such as testing, continuous integration and continuous delivery.
- A passion for solving problems using open source software.
- The ability to thrive in a rapidly evolving, globally distributed environment.
- Strong Security mindset.
- Detail-oriented with the ability to catch minor errors which can result in major problems.
- Analytical skills, great interpersonal and communication skills.
- Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas.
How To Apply
- Just submit your CV through the following link : https://reku.id/careers Untuk pendaftaran
- Alternatively, you can send your updated CV directly to rianrosyadi@reku.id with the subject line “Job” – [Your Full Name]”.