Telkomsel adalah operator telekomunikasi seluler terbesar di Indonesia dan anak usaha dari Telkom Indonesia, menguasai hampir 60% pangsa pasar dengan lebih dari 170 juta pelanggan dan 236.000 BTS yang beroperasi hingga akhir 2021. Didirikan pada tahun 1995 sebagai hasil usaha patungan antara Telkom Indonesia dan Indosat, Telkomsel telah berkembang pesat dengan menyediakan berbagai layanan telekomunikasi seperti GSM, 4G LTE, dan 5G, serta layanan digital seperti Telkomsel Halo, Telkomsel PraBayar, dan LinkAja. Sejak peluncuran layanan 5G pada Mei 2021, Telkomsel telah menjadi pelopor dalam menghadirkan teknologi jaringan terbaru di Indonesia, menjangkau hingga ke daerah perbatasan dan kapal-kapal.
Dalam sejarahnya, Telkomsel telah banyak berinovasi dan memperluas jangkauan layanannya, termasuk menjadi yang pertama di Indonesia meluncurkan layanan 4G LTE dan 5G. Pada 2023, perusahaan ini mengakuisisi IndiHome untuk memperluas cakupan layanan fixed-mobile convergence. Telkomsel juga terlibat dalam berbagai inisiatif tanggung jawab sosial perusahaan, seperti kampanye #InternetBAIK untuk edukasi penggunaan internet yang aman dan proyek smart city dengan teknologi IoT di berbagai daerah. Dengan ratusan gerai GraPARI dan asisten virtual Veronika, Telkomsel terus berkomitmen untuk memberikan pelayanan terbaik kepada pelanggannya di seluruh Indonesia.
Network Services
Deep Dive Into The Role
As part of the Network Management team, this role is designed for someone with an interest in advancing telecommunication network performance. The team is responsible for formulating architecture, design/modeling, infrastructure development, installation, and maintenance of network devices.
Responsibilities:
- Monitor, maintain, and resolve network-related issues.
- Manage the company’s telecommunication network security.
Requirements:
- Fluency in English (verbal and written).
- Comprehensive knowledge of telecommunication network operations and services, especially in Radio Access and Core Network.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Bachelor’s Degree in Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, or any IT-related field.
- Fresh graduates or experienced candidates are welcome.
- Willingness to be assigned across all Telkomsel operation areas in Indonesia.
Joining Date: May 1st, 2025
Business Strategic Management
Deep Dive Into The Role
This role is responsible for formulating company strategies, analyzing, and predicting business and technology conditions. It involves creating financial modeling and business forecasting to drive the company forward through in-depth analysis and strategic foresight.
Requirements:
- Fluency in English (verbal and written).
- Bachelor’s Degree in Industrial Engineering, Economics, Marketing Management, Business Management, or Finance Management.
- Knowledge in strategic modeling, finance modeling, and business forecasting.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome.
- Willingness to be assigned across all Telkomsel operation areas in Indonesia.
Joining Date: May 1st, 2025
Data Engineering
Deep Dive Into The Role
As part of the Data Management team, this role is crucial in leveraging data-driven insights to optimize business operations. Responsibilities include data collection, extraction, processing, analytics, visualization, data warehousing, maintenance, administration, and governance.
Requirements:
- Fluency in English (verbal and written).
- Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or any related IT degree.
- Knowledge in Data Extracting, Data Processing, Analytics, and Visualization (Power BI, Tableau).
- Proficiency in SQL, Python, PySpark, Hadoop, and database programming.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome.
- Willingness to be assigned across all Telkomsel operation areas in Indonesia.
Joining Date: May 1st, 2025
Accounting
Deep Dive Into The Role
This role is pivotal in managing financial activities to ensure accurate financial reporting and compliance with accounting principles and regulations.
Requirements:
- Fluency in English (verbal and written).
- Bachelor’s Degree in Accounting, Economics, Industrial Engineering, or Business Management.
- Knowledge in accounting, taxation, and financial reporting.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome.
- Willingness to be assigned across all Telkomsel operation areas in Indonesia.
Required Documents:
- A clear and professional photograph.
- A comprehensive CV including professional/internship experience, certifications, achievements, and other valuable information.
Joining Date: May 1st, 2025
Audit Management
Deep Dive Into The Role
This role will be responsible for implementing the evaluation and assessment process of efficiency and effectiveness in the operationalization of existing systems, processes, or products within the company, to ensure that business operations are in accordance with applicable business processes & policies.
The role will focus on assisting in fraud monitoring and revenue leakage, data service and revenue assurance, as well as testing, validating, and monitoring system configurations for new products.
Requirements:
- English fluency in verbal and written communications (our written and conversational language is mostly in English).
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and a drive to create and innovate.
- A minimum of a Bachelor’s Degree in Accounting, Economics, Industrial Engineering, or Business Management.
- Knowledge in fraud management, revenue assurance, and risk management.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Risk Management
Deep Dive Into The Role
This role will be responsible for identifying, assessing, and prioritizing risks, followed by coordinating and implementing resources efficiently to minimize, monitor, and control the probability and/or impact of events that could harm the company.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and a drive to create and innovate.
- A minimum of a Bachelor’s Degree in Accounting, Economics, Industrial Engineering, or Business Management.
- Knowledge in fraud management, revenue assurance, and risk management.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Marketing Management
Deep Dive Into The Role
At Telkomsel, we strive to ensure that our products meet our customers’ needs. In Marketing Management, you will be responsible for carrying out marketing intelligence activities, building product/service branding, and effectively communicating them to customers. You will ensure that our products are developed and delivered optimally.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and a drive to create and innovate.
- A minimum of a Bachelor’s Degree in Industrial Engineering, Economics, Marketing Management, Business Management, Computer Science, or Information Systems.
- Knowledge in business development, market analysis, and data analytics.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Product and Service Management
Deep Dive Into The Role
The main responsibilities of this role include planning and developing product/services & their features, as well as monitoring and evaluating them. You will spearhead the development, management, and enhancement of products. This includes handling end-to-end product management related to planning (market research, journey design, app development, GTM strategy, pricing strategy) and evaluation (performance monitoring, continuous improvement) for Telkomsel’s B2C and B2B products.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and a drive to create and innovate.
- Knowledge in product proposition and pricing, business development, market analysis, and digital platforms.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining date: Start from May 1st, 2025.
Customer Care and Support Management
Placement: Across all Telkomsel’s operation areas in Indonesia
Requirements:
- English fluency in verbal and written communications (our written and conversational language is mostly in English).
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and drive to create and innovate.
- A minimum of a Bachelor’s Degree in Industrial Engineering, Economics, Marketing Management, or Business Management.
- Knowledge in customer care strategy and policy, sales delivery, enterprise business, and business development.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Application or Software Management
Placement: Across all Telkomsel’s operation areas in Indonesia
Requirements:
- English fluency in verbal and written communications (our written and conversational language is mostly in English).
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and drive to create and innovate.
- A minimum of a Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or any related IT degree.
- Knowledge in IT application development, including programming languages (Java, Spring Boot, Golang, JavaScript), IT mobile application development (Kotlin, Swift), database programming (MySQL, Oracle), and IT cloud solution development (AWS, Azure), DevOps, and Microservices (Kubernetes, Docker, Nomad).
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Sales Management
Placement: Across all Telkomsel’s operation areas in Indonesia
Requirements:
- English fluency in verbal and written communications (our written and conversational language is mostly in English).
- Broad knowledge of current issues and trends; courage to try and learn new things; willingness to stand out differently; and drive to create and innovate.
- A minimum of a Bachelor’s Degree in Industrial Engineering, Economics, Marketing Management, or Business Management.
- Knowledge in sales operations, account management, sales channel management, sales GTM, and business development.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience and exposure in a related domain will be advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
IT Services Management
Role Overview:
The role is part of the Information Technology team that plays a pivotal role in managing critical platforms and services that build and validate our products for release to customers. This team carries out activities related to the design, engineering, and implementation of information technology.
The main responsibilities include monitoring, maintaining, and resolving information technology device/system problems in the company to ensure smooth, stable, and reliable IT operations.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; willingness to try and learn new things; courage to stand out and innovate.
- Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or any related IT Degree.
- Knowledge in IT support and operations, stakeholder management, and IT project management.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience in a related domain is advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
Business Community Development
Role Overview:
This role focuses on crafting communication materials and community engagement strategies to foster an innovation culture within Telkomsel.
Responsibilities include developing and executing compelling communication strategies through podcasts, videos, articles, and social media. The role also involves managing content planning and delivery via internal channels like newsletters, internal websites, and social media, as well as organizing engagement activities to nurture internal innovation communities.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; willingness to try and learn new things; courage to stand out and innovate.
- Knowledge in business incubation ecosystems, community activation, content creation, and community engagement.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Bachelor’s Degree in Industrial Engineering, Economics, Marketing Management, Business Management, or Finance Management.
- Fresh graduates or experienced candidates are welcome. Prior experience in a related domain is advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).
Joining Date: May 1st, 2025
IT Strategic Management
Role Overview:
This role is part of the Information Technology team, responsible for IT governance, IT framework design, development planning, IT security, and IT service performance management. These tasks are integrated and aligned with organizational strategies, plans, and goals.
Requirements:
- English fluency in verbal and written communications.
- Broad knowledge of current issues and trends; willingness to try and learn new things; courage to stand out and innovate.
- Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or any related IT Degree.
- Knowledge in IT project management, IT strategic planning, Software Development Life Cycle, and stakeholder management.
- Broad knowledge of the telecommunications industry, including Telkomsel’s products and services.
- Fresh graduates or experienced candidates are welcome. Prior experience in a related domain is advantageous.
- Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
Application Requirements:
- A clear and professional photograph.
- A comprehensive CV (including professional/internship experience, certifications, achievements, and other valuable information).