Lowongan PT Telekomunikasi Selular (Telkomsel)

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    Telkomsel adalah operator telekomunikasi seluler terbesar di Indonesia dan anak usaha dari Telkom Indonesia, menguasai hampir 60% pangsa pasar dengan lebih dari 170 juta pelanggan dan 236.000 BTS yang beroperasi hingga akhir 2021. Didirikan pada tahun 1995 sebagai hasil usaha patungan antara Telkom Indonesia dan Indosat, Telkomsel telah berkembang pesat dengan menyediakan berbagai layanan telekomunikasi seperti GSM, 4G LTE, dan 5G, serta layanan digital seperti Telkomsel Halo, Telkomsel PraBayar, dan LinkAja. Sejak peluncuran layanan 5G pada Mei 2021, Telkomsel telah menjadi pelopor dalam menghadirkan teknologi jaringan terbaru di Indonesia, menjangkau hingga ke daerah perbatasan dan kapal-kapal.

    Dalam sejarahnya, Telkomsel telah banyak berinovasi dan memperluas jangkauan layanannya, termasuk menjadi yang pertama di Indonesia meluncurkan layanan 4G LTE dan 5G. Pada 2023, perusahaan ini mengakuisisi IndiHome untuk memperluas cakupan layanan fixed-mobile convergence. Telkomsel juga terlibat dalam berbagai inisiatif tanggung jawab sosial perusahaan, seperti kampanye #InternetBAIK untuk edukasi penggunaan internet yang aman dan proyek smart city dengan teknologi IoT di berbagai daerah. Dengan ratusan gerai GraPARI dan asisten virtual Veronika, Telkomsel terus berkomitmen untuk memberikan pelayanan terbaik kepada pelanggannya di seluruh Indonesia.

    Senior Account Manager – Digital Advertising Business

    Responsibilities:

    • Develop, retain, and grow advertising revenue by recommending and executing annual media strategies tailored to client goals.
    • Drive campaign performance using data insights, ensuring clients receive actionable recommendations.
    • Foster and manage long-term client relationships.
    • Educate advertisers on performance metrics, insights, and ways to enhance results.
    • Work closely with cross-functional teams to provide innovative solutions and tailor advertising strategies.
    • Gather, analyze, and report data on campaign success, market trends, and competitive landscapes.
    • Focus on achieving revenue targets, forecasting future sales, and identifying new opportunities to upsell and cross-sell.

    Requirements:

    • Fluency in English (verbal and written).
    • Broad knowledge of current issues and trends, willingness to learn new things, and a drive for innovation.
    • Proven ability to meet revenue targets and excel in client relationship management.
    • Data analysis and insight generation skills with experience in pitching strategies to clients.
    • Familiarity with digital advertising tools and methodologies.
    • Bachelor’s degree from a reputable university in a relevant field.
    • At least 7 years of experience in account management, preferably in advertising, e-commerce, or tech companies.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    Employment Type: Contract-based

    Senior Pre-Sales – Digital Advertising Business

    Responsibilities:

    • Prepare proposals/presentation materials, including campaign strategies, inventory plans, and estimated results based on historical data.
    • Assist Sales Team in client presentations.
    • Explore more ideation and benchmark strategies.
    • Support in new lead gathering approaches through LinkedIn/event-based sources.
    • Create post-campaign reports and case studies based on best-deal campaigns for each Line of Business.

    Requirements:

    • Fluency in English (verbal and written).
    • Broad knowledge of current issues and trends, willingness to learn new things, and a drive for innovation.
    • Proven ability to drive campaign performance and contribute to revenue optimization.
    • Skills in data analytics, presentation design, market and technology analysis, communication excellence, and data query.
    • Familiarity with the digital advertising business.
    • Bachelor’s degree from a reputable university in a relevant field.
    • At least 7 years of experience in performance marketing, preferably in telco, advertising, e-commerce, marketing agencies, or tech companies.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    Employment Type: Contract-based

    Senior Performance Marketing – Digital Advertising Business

    Responsibilities:

    • Oversee end-to-end execution of marketing campaigns, ensuring adherence to timelines and delivery rates above 95%.
    • Monitor and analyze campaign performance to achieve a revenue accrual rate within the 85-90% target range.
    • Develop and implement strategies to boost customer renewal and repeat rates, aiming for a consistent 30-35% rate.
    • Work closely with internal teams, including product, operations, and creative, to design and execute high-impact campaigns.
    • Regularly evaluate campaign performance using predefined metrics, providing actionable insights and recommendations.

    Requirements:

    • Fluency in English (verbal and written).
    • Broad knowledge of current issues and trends, willingness to learn new things, and a drive for innovation.
    • Proven ability to drive campaign performance and contribute to revenue optimization.
    • Data analysis and insight generation skills with experience in optimizing campaign strategies.
    • Familiarity with the digital advertising business.
    • Bachelor’s degree from a reputable university in a relevant field.
    • At least 7 years of experience in performance marketing, preferably in advertising, e-commerce, marketing agencies, or tech companies.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    Employment Type: Contract-based

    Machine Learning Engineer

    Responsibilities:

    • Design and implement machine learning models for unstructured data (images, text, videos) and tabular datasets.
    • Ensure smooth operation of the AI/ML platform, monitoring service availability and reliability.
    • Develop and manage ML model implementation through batch processing or API connections.
    • Integrate AI/ML solutions with other systems.
    • Collaborate with business units to design machine learning solutions, from feature engineering to model deployment.
    • Address AI/ML platform issues, analyze complaints, and ensure efficient resolution.

    Requirements:

    • Fluency in English (verbal and written).
    • Proficiency in Python and SQL programming.
    • Proficiency in API and Pyspark programming.
    • Knowledge of AI/ML algorithms.
    • Familiarity with AI/ML cloud services (AWS or GCP preferred), microservices, and containerization (e.g., Kubernetes, Docker).
    • Knowledge of DevOps practices is preferred.
    • Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or related fields.
    • 2 – 5 years of experience in AI/ML development and platform management.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    Employment Type: Contract-based

    IT Cloud Engineer

    Responsibilities:

    • Serve as the primary contact for cloud demand requests and onboarding processes.
    • Work closely with the Cloud Architecture and Cloud Platform teams to translate business requirements into detailed solutions.
    • Design and implement cloud solutions using major service providers such as AWS, Azure, or Google Cloud.
    • Utilize tools like Terraform, Ansible, or CloudFormation to automate infrastructure and application deployment.
    • Manage overall cloud spending, focusing on cost optimization and financial operations.

    Requirements:

    • English fluency in verbal and written communications.
    • Broad knowledge of current issues and trends; willingness to learn and innovate.
    • Experience working with AWS cloud environments; knowledge of other cloud providers is a plus.
    • Proficiency in Infrastructure as Code tools like Terraform.
    • Experience with service management tools and ticketing systems.
    • Background in telecommunications, finance, or technology industries.
    • AWS Cloud Practitioner certification is a plus.
    • Bachelor’s Degree in Computer Science, Information Technology, or a related field.
    • 2 – 5 years of relevant experience in cloud computing expertise.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    IT Security Architect

    Responsibilities:

    • Assist in the design and implementation of security architectures.
    • Conduct risk assessments and support the deployment of security tools and solutions.
    • Contribute to the development of security policies and procedures.
    • Monitor security systems for potential threats and participate in incident response activities.

    Requirements:

    • English fluency in verbal and written communications.
    • Broad knowledge of current issues and trends; willingness to learn and innovate.
    • Strong understanding of Infrastructure & Cloud Security solutions.
    • Familiarity with cloud platforms (AWS, Azure, GCP) and cloud security concepts.
    • Knowledge of network security, endpoint security, and identity and access management.
    • Strong understanding of Cyber Security principles, including security frameworks (NIST, ISO 27001).
    • Certifications such as CISSP, CISM, CCSP are highly valued; Security+ or Network+ are also considered.
    • Bachelor’s Degree in Computer Science, Information Technology, or a related field.
    • 2 – 5 years of relevant experience in cloud computing expertise.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.

    Senior IT Enterprise Architect

    Responsibilities:

    • Develop IT architecture framework based on telco industry best practices.
    • Develop IT enterprise architecture roadmap considering IT trends and evolution.
    • Establish key design principles and guidelines for solution architecture reference.
    • Design new technology solutions and develop prototypes.
    • Develop and manage IT resiliency strategy, including system design, monitoring, and recovery.
    • Implement proactive site resilience risk mitigation measures, such as resilience testing and business continuity rehearsal.
    • Develop incident response and recovery measures to minimize business impact.
    • Develop platform engineering strategy, blueprint, and roadmap.

    Requirements:

    • English fluency in verbal and written communications.
    • Broad knowledge of current issues and trends; willingness to learn and innovate.
    • Experience with CI/CD, DevSecOps, chaos testing, and cloud management platforms.
    • Experience in site resilience engineering, platform engineering, and application development.
    • Bachelor’s Degree in Informatics Engineering, Information Systems, Computer Engineering, or a related field.
    • At least 7 years of experience as an IT architect in telco, banking, e-commerce, or technology industries.
    • Willingness to be posted across all Telkomsel’s operation areas in Indonesia.
    Karir